Cold Shipping Terms and Conditions
This is a product that requires shipping at refrigerated temperatures. By purchasing this product you agree to our Cold Shipping Terms & Conditions as follows:
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You understand and accept the risk for potential delays to shipping that are beyond the control of The Animal Pharmacy.
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You understand and accept that The Animal Pharmacy will not replace any refrigerated products due to delays in shipping that may or may not affect the viability of this product.
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You understand and accept that there are inherent risks involved in shipping refrigerated products which may affect the efficacy of this product.
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You understand and accept that Shipping Insurance offered by The Animal Pharmacy does not cover for delays to shipment, only if the shipment is confirmed as lost or damaged in transit.
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You understand and accept that Australia Post does not provide refrigerated shipping and that parcels must be accepted at your address. If they are not accepted, they will be brought to a post office or depot and most likely will not be stored in a refrigerated area. All refrigeration is provide by The Animal Pharmacy and is only internal in the parcel.
